Safety Guide & Hygiene Protocols

At The Boathouse Phuket, we have put in place safety guidelines and hygiene protocols to ensure a safe environment to protect the health and well-being of our guests and hosts.

We will be updating this page regularly, following the Thai government’s guidelines, when regulatory restrictions are amended.

The following protocols have been put in place and we look forward to welcoming you Home soon!

Temperature Screening

Thermal temperature screening for every guest, host and vendor upon entering hotel

Single Entry/Exit Point

Only one entry & exit point through our main lobby

Direct beach access from poolside will be closed (Public beach access is a few meters away from hotel’s main entrance)

Contact Tracing

Contact tracing as mandated by the Thai government required for every entry and exit from hotel via QR code scan

Social Distancing

Social distancing of at least 1 metre in all areas of hotel

No more than 2 persons per table at restaurant (except for families with proof of living/travelling together)

Personal Protective Equipment (PPE)

All guests are encouraged to wear a face mask in public areas of hotel

All hosts are required to wear appropriate PPE at all times

Cleaning & Disinfecting

All high-touch surfaces across public and host areas will be cleaned and disinfected frequently throughout the day

Hand Sanitizers

Hand sanitizers will be provided in every public area

Housekeeping Service

Housekeeping services will have reduced frequencies but remain available at any time on request and with social distancing protocols

Room Amenities

Room and bathroom amenities will be provided upon request with social distancing protocols

Buffet Breakfast Service

Self-service buffet will be suspended

In-Room Dining

Contactless in-room dining service upon request and offered at the guest room door with social distancing protocols

Digital Menus

All printed menus will be replaced by digital menus

Other Services

Valet parking service is not available

Guest pick-up/drop-off to restaurant will continue with cleaning & disinfecting of car done after every trip

Technical maintenance/assistance for occupied rooms will be provided in the absence of guest in the room

Updated: 15 June 2020

Safety Guide & Hygiene Protocols

At The Boathouse Phuket, we have put in place safety guidelines and hygiene protocols to ensure a safe environment to protect the health and well-being of our guests and hosts.

We will be updating this page regularly, following the Thai government’s guidelines, when regulatory restrictions are amended.

The following protocols have been put in place and we look forward to welcoming you Home soon!

Temperature Screening

Thermal temperature screening for every guest, host and vendor upon entering hotel

Single Entry/Exit Point

Only one entry & exit point through our main lobby

Direct beach access from poolside will be closed (Public beach access is a few meters away from hotel’s main entrance)

Contact Tracing

Contact tracing as mandated by the Thai government required for every entry and exit from hotel via QR code scan

Social Distancing

Social distancing of at least 1 metre in all areas of hotel

No more than 2 persons per table at restaurant (except for families with proof of living/travelling together)

Personal Protective Equipment (PPE)

All guests are encouraged to wear a face mask in public areas of hotel

All hosts are required to wear appropriate PPE at all times

Cleaning & Disinfecting

All high-touch surfaces across public and host areas will be cleaned and disinfected frequently throughout the day

Hand Sanitizers

Hand sanitizers will be provided in every public area

Housekeeping Service

Housekeeping services will have reduced frequencies but remain available at any time on request and with social distancing protocols

Room Amenities

Room and bathroom amenities will be provided upon request with social distancing protocols

Buffet Breakfast Service

Self-service buffet will be suspended

In-Room Dining

Contactless in-room dining service upon request and offered at the guest room door with social distancing protocols

Digital Menus

All printed menus will be replaced by digital menus

Other Services

Valet parking service is not available

Guest pick-up/drop-off to restaurant will continue with cleaning & disinfecting of car done after every trip

Technical maintenance/assistance for occupied rooms will be provided in the absence of guest in the room

Updated: 15 June 2020