Covid-19 Measures

At The Boathouse Phuket, we want to ensure that our guests will travel with peace of mind and confidence when staying with us.

We are fully committed to providing you with flexibility in your travel plans and will continue to monitor the situation and review the policy where applicable.

FLEXIBLE CANCELLATION / AMENDMENT POLICIES

Our cancellation policies have been updated for stays from now until 31 October 2021, with modifications allowed up to 01 day prior to arrival. Changes to the reservation will be subject to availability and any rate differences.

For assistance on amendment or cancellation, kindly contact our hotel’s reservations team at Email: info@boathouse-phuket.com / Tel: +66 76 330 015-7

PRECAUTIONARY MEASURES TAKEN BY HOTEL

We have put in place safety guidelines and hygiene protocols to ensure a safe environment to protect the health and well-being of our guests and hosts. We will be updating this page regularly, following the Thai government’s guidelines, when regulatory restrictions are amended.

Pre-arrival Check

The ongoing spread of coronavirus within Thailand is subject to frequent and changing Thai government guidelines, policies, regulations, and requirements, be that at country-, provincial- or local levels.

Prior to travelling, all travelers are responsible to ensure they comply with the latest and most recent travel requirements, such as permits, certificates, quarantine arrangements, or others. Note this may apply to both origin- as well as the destination of any travels.

The Boathouse Phuket is NOT a state-approved quarantine facility and cannot be used for any mandated self- or other quarantine. We will apply whatever government laws and mandated requirements are in place at time of guest arrival. We thank you for your understanding and cooperation.

During your Stay

The following protocols have been put in place and we look forward to welcoming you Home soon!

Temperature Screening

Temperature Screening

Thermal temperature screening for every guest, host and vendor upon entering hotel

Single Entry & Exit

Single Entry/Exit Point

Only one entry & exit point through our main lobby

Direct beach access from poolside will be closed (Public beach access is a few meters away from hotel’s main entrance)

Contact Tracking

Contact Tracing

Contact tracing as mandated by the Thai government required for every entry and exit from hotel via QR code scan

Social Distancing

Social Distancing

Social distancing of at least 1 metre in all areas of hotel

No more than 2 persons per table at restaurant (except for families with proof of living/travelling together)

Face Mask

Personal Protective Equipment (PPE)

All guests are encouraged to wear a face mask in public areas of hotel

All hosts are required to wear appropriate PPE at all times

Cleaning

Cleaning & Disinfecting

All high-touch surfaces across public and host areas will be cleaned and disinfected frequently throughout the day

Hand Sanitizer

Hand Sanitizers

Hand sanitizers will be provided in every public area

Housekeeping

Housekeeping Service

Housekeeping services will have reduced frequencies but remain available at any time on request and with social distancing protocols

Room Amenities

Room Amenities

Room and bathroom amenities will be provided upon request with social distancing protocols

No Buffet

Buffet Breakfast Service

Self-service buffet will be suspended

In-room Dining

In-Room Dining

Contactless in-room dining service upon request and offered at the guest room door with social distancing protocols

Digital Menus

Digital Menus

All printed menus will be replaced by digital menus

Other Services

Other Services

Valet parking service is not available

Guest pick-up/drop-off to restaurant will continue with cleaning & disinfecting of car done after every trip

Technical maintenance/assistance for occupied rooms will be provided in the absence of guest in the room

Updated: 11 January 2021

Covid-19 Measures

At The Boathouse Phuket, we want to ensure that our guests will travel with peace of mind and confidence when staying with us.

We are fully committed to providing you with flexibility in your travel plans and will continue to monitor the situation and review the policy where applicable.

FLEXIBLE CANCELLATION / AMENDMENT POLICIES

Our cancellation policies have been updated for stays from now until 31 October 2021, with modifications allowed up to 01 day prior to arrival. Changes to the reservation will be subject to availability and any rate differences.

For assistance on amendment or cancellation, kindly contact our hotel’s reservations team at Email: info@boathouse-phuket.com / Tel: +66 76 330 015-7

PRECAUTIONARY MEASURES TAKEN BY HOTEL

We have put in place safety guidelines and hygiene protocols to ensure a safe environment to protect the health and well-being of our guests and hosts. We will be updating this page regularly, following the Thai government’s guidelines, when regulatory restrictions are amended.

Pre-arrival Check

The ongoing spread of coronavirus within Thailand is subject to frequent and changing Thai government guidelines, policies, regulations, and requirements, be that at country-, provincial- or local levels.

Prior to travelling, all travelers are responsible to ensure they comply with the latest and most recent travel requirements, such as permits, certificates, quarantine arrangements, or others. Note this may apply to both origin- as well as the destination of any travels.

The Boathouse Phuket is NOT a state-approved quarantine facility and cannot be used for any mandated self- or other quarantine. We will apply whatever government laws and mandated requirements are in place at time of guest arrival. We thank you for your understanding and cooperation.

During your Stay

The following protocols have been put in place and we look forward to welcoming you Home soon!

Temperature Screening

Temperature Screening

Thermal temperature screening for every guest, host and vendor upon entering hotel

Single Entry & Exit

Single Entry/Exit Point

Only one entry & exit point through our main lobby

Direct beach access from poolside will be closed (Public beach access is a few meters away from hotel’s main entrance)

Contact Tracking

Contact Tracing

Contact tracing as mandated by the Thai government required for every entry and exit from hotel via QR code scan

Social Distancing

Social Distancing

Social distancing of at least 1 metre in all areas of hotel

No more than 2 persons per table at restaurant (except for families with proof of living/travelling together)

Face Mask

Personal Protective Equipment (PPE)

All guests are encouraged to wear a face mask in public areas of hotel

All hosts are required to wear appropriate PPE at all times

Cleaning

Cleaning & Disinfecting

All high-touch surfaces across public and host areas will be cleaned and disinfected frequently throughout the day

Hand Sanitizer

Hand Sanitizers

Hand sanitizers will be provided in every public area

Housekeeping

Housekeeping Service

Housekeeping services will have reduced frequencies but remain available at any time on request and with social distancing protocols

Room Amenities

Room Amenities

Room and bathroom amenities will be provided upon request with social distancing protocols

No Buffet

Buffet Breakfast Service

Self-service buffet will be suspended

In-room Dining

In-Room Dining

Contactless in-room dining service upon request and offered at the guest room door with social distancing protocols

Digital Menus

Digital Menus

All printed menus will be replaced by digital menus

Other Services

Other Services

Valet parking service is not available

Guest pick-up/drop-off to restaurant will continue with cleaning & disinfecting of car done after every trip

Technical maintenance/assistance for occupied rooms will be provided in the absence of guest in the room

Updated: 11 January 2021